Frequently Asked Questions

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6.) Do you ever contact people on the TPS register?

Yes, we do, if the person has opted themselves in for calls through an online questionnaire or previous My Charity Survey telephone questionnaires. (Please see My Charity Survey “Compliance” document for a full explanation of PTC processes)

With only, the ever-dwindling number of TPS free leads to draw upon for fundraising activities, Charities, particularly in the AU, and their causes would quickly regress. “Opt-In” leads are vital to expanding the pool of potential donors.

When conducting our online marketing questionnaire, we ensure that consent obtained is freely given by asking customers to tick an opt-in box as an indication of positive consent. The following is always mentioned at the beginning of each registration and before the ‘continue’ option to commence the online questionnaire:

  I accept the Terms and Conditions

Please tick if you agree to us, and its affiliates, our charity partners, the charities and organizations named in the questionnaire contacting you by phone, SMS, or email to tell you about their causes, products, and/or services. By clicking on the Continue button, you agree to our Terms & Conditions and Privacy Policy.

  1. What is My charity Survey and where do the leads come from?
  2. Who is your target demographic?
  3. Are measures taken to exclude vulnerable people?
  4. Why do Charities use MCS records to call for donations?
  5. What if I don’t want to be called?
  6. Do you ever contact people on the TPS register?
  7. What fundraising models are supported?
  8. How do deal with compliance issues?
  9. How much does data cost?
  10. How do you get on the survey?
  11. Are there any restrictions on the data I’ve purchased?
  12. What if the lead provided is already a supporter of my cause?