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My Charity Survey People

The management is a cross-cultural team and through efficient, professional collaboration using proven quality-centric processes delivers successful results. Through hands-on management, focused on training and coaching, and leadership by example, our people make the difference.

At MCS, we take the interest of charity supporters and charity institutions as a priority as we see ourselves as your partners to bridge the gap.

Lead Generation activities are managed by a dedicated and experienced management team, focused on producing quality resources for our partners and clients.

Our department heads have a wealth of experience to draw from and possess expertise in all facets of the Call Centre operations and campaign types.

Our team is versatile, creative, and adept at operating multiple campaigns concurrently and delivering target outcomes to deadlines and within budget parameters.

Our core values of leadership by example and professional planning, preparation, and delivery of services are central to our value proposition.


Jem Son Z. Francisco, CPA,CFC,CMA
Vice-President, Finance
Jose "joe" Rafael
Vice-President, Operations

Cesar Tugade
Tech Support Manager
Yvrille Esmena
HR Manager

RK Crook-Gimeno
Verification & Quality Compliance Manager
Allan Presillas
Facilities Manager

TJ Gonzales
Asst Operations Manager
Martha Luisa Caicdoy
Training & Quality Assurance Manager

Angelica Porras
Executive Assistant
Ben Juson
Marketing & Talent Acquisition Manager

Aira Jean Lotuaco
Compliance Officer